Frequently asked questions

  1. How do I book an activity?
    You can book an activity very easily. Just choose a tour and click the button "book" which will open a form where you should fill in your personal details, number of passengers and dates of tour departure. Once the form is filled out just click the button "book". After that we will receive your booking with all details you have entered.
  2. What is the next step after booking the tour/ activity?
    After you fill out the online booking form, we will receive an email with you booking for a certain tour. Simultaneously, the tour operator of the tour will also receive a booking with all the necessary details. The tour operator will contact you to confirm the booking.
  3. Is it possible to book via telephone call?
    Of course! If it is easier for you, you can book a tour simply by calling us on one of the phone numbers under Customer Service.
  4. On which days certain tours are organized?
    Every tour/excursion has dates set by the tour operator. Offered tours and activates at are with guaranteed departures. Departures are guaranteed in case the minimum number of passengers required for the realization of a certain tour is reached.
  5. Are there different departure times for certain tour/activity?
    Time of departure for certain tour/activity depends on its scheduled day and it is determined exclusively by the tour operator.
  6. Do you want to change or cancel the booking you have made?
    In case you want to cancel your booking, just contact us via e-mail or phone. In case the tour operator has already contacted you for booking confirmation, you can proceed to cancel directly with the tour operator or we can do that for you.
  7. What is the departure place for tours?
    Place of departure for a tour is set by the tour operator, which is obliged to notify you in case of change.
  8. How many days before I need to make booking?
    Tours on the are visible only until reservation is still available. Period for booking is set by the tour operator of each tour.
  9. What forms of payment do you accept?
    The payment can be done directly to the tour operator on the day of realization or up-front if required by the tour operator. Payment options: cash, credit card (only for some of the tour operators) or via bank account.
  10. Is there possibility for closed group departures?
    In case you need offer for closed groups you can send us inquiry via email at